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15-day returnsSee our returns policy.
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Here to helpContact our UK support team.
Bring a soft festive glow to your home with this snowy flocked twig Christmas tree. Delicate branches, a snow-dusted finish and warm white LED lights create an elegant woodland-inspired display.
Available in 4ft, 5ft and 6ft sizes, it’s easy to choose the right height for your living room, hallway or festive corner. The open branch design complements modern, rustic and Scandinavian-inspired Christmas décor.
Key Features
Three height options: Choose from 4ft, 5ft or 6ft.
Warm white LED lights: Create a cosy seasonal atmosphere.
Snowy flocked branches: Add a frosted winter look.
Elegant twig silhouette: Style alone or alongside your favourite Christmas decorations.
Available Sizes
4ft: Approximately 122cm
5ft: Approximately 152cm
6ft: Approximately 183cm
Package Includes: 1 pre-lit twig tree in your selected size.
At ShopGateHub, we're committed to delivering your order safely, securely, and within the estimated timeframe shown at checkout. We currently ship from the United Kingdom to customers in the UK and select international destinations.
Please double-check your delivery address and contact details at checkout — ShopGateHub is not responsible for delays caused by incorrect or incomplete information provided by the customer.
Standard UK Delivery:
Processing time: 1–2 business days
Delivery time: 2–4 business days after dispatch
Estimated total: approximately 3–6 business days
Shipping options will be clearly shown at checkout before you complete your purchase.
If your order is delayed, contact us and we'll do our best to help.
ShopGateHub
Email: support.shopgatehub@gmail.com
Phone: +44 7480 260395
Business Address: Wokingham, United Kingdom
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM UK time
We aim to respond to enquiries within 1–2 business days.
Last updated: 21 October 2026
At ShopGateHub, you can request a return for an eligible online purchase within 15 days of receiving your order. Contact support.shopgatehub@gmail.com with your order number and the item you would like to return.
Please return items with their accessories, tags, and original packaging where possible. Items should not be worn beyond the handling reasonably needed to inspect them, or be damaged through use. Your right to inspect a product and your statutory rights are not removed by this policy. A deduction may apply where excessive handling reduces an item's value, where permitted by law.
Check your order when it arrives and contact us promptly if an item is damaged, faulty, not as described, or different from what you ordered. Include photographs where useful. These issues are handled under your statutory rights and are not limited to the 15-day change-of-mind window.
Some change-of-mind cancellation rights can have legal exceptions, such as genuinely personalized items, perishable goods, or sealed hygiene products after their seal is broken. Any applicable exception should be identified before purchase. Sale items retain the same statutory rights as full-price items. Gift cards are handled in accordance with their terms and applicable law. None of these exceptions removes rights relating to faulty or misdescribed goods.
If you need a different item or option, contact us about returning the original item, then place a separate order for the replacement you want. Availability and current prices apply to the new order.
Refunds are made to the original payment method. For UK statutory cancellations, we refund within 14 days of receiving the returned goods or evidence they have been sent back, whichever is earlier. When a whole order is cancelled under those rules, the standard outbound delivery charge is refunded where applicable; an additional premium delivery charge need not be refunded. Your bank or payment provider may take further time to display the credit.
UK online shoppers normally have 14 days after delivery to notify a cancellation and a further 14 days to return the goods. Our 15-day notification period extends the initial period for eligible purchases. Other statutory rights, including those for faulty or misdescribed goods, continue to apply. Nothing in this policy restricts those rights. You can read the UK government's returns and refunds guidance.
ShopGateHub
Email: support.shopgatehub@gmail.com
Phone: +44 7480 260395
Customer service: Monday–Friday, 9:00 AM–5:00 PM UK time.
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A LITTLE PEACE OF MIND
Request an eligible return within 15 days of delivery. Your statutory rights are preserved.
Read the full policy ↗Our shipping policy includes free UK delivery. Check the available delivery options at checkout.
Read the full policy ↗support.shopgatehub@gmail.com