Privacy Policy

ShopGateHub ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you visit or make a purchase from shopgatehub.com.

1. Who We Are

ShopGateHub is a UK-based online retailer operating at shopgatehub.com. For any privacy-related questions, you can contact us at support.shopgatehub@gmail.com or +44 7480 260395.

2. Information We Collect

We collect the following types of information:
- Contact details: name, email address, phone number, shipping and billing address
- Order information: products purchased, order history, payment confirmation (we do not store full card numbers)
- Account information: login credentials, if you create an account
- Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies
- Communications: messages you send us via email, contact forms, or customer support

3. How We Use Your Information

We use your information to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your order, account, or customer service requests
- Send marketing communications, where you have consented to receive them
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal and regulatory obligations

4. Legal Basis for Processing (UK/EU Visitors)

Where UK or EU data protection law applies, we process your personal data on the following legal bases:
- Performance of a contract, to process and deliver your order
- Consent, for marketing communications and non-essential cookies
- Legitimate interests, to improve our services and prevent fraud
- Legal obligation, to comply with tax, accounting, and other regulatory requirements

5. Cookies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and analyze traffic. For full details, please see our Cookie Policy.

6. Sharing Your Information

We do not sell your personal data. We may share your information with:
- Payment processors, to securely process payments (Credit/Debit Card, PayPal, Bank Transfer)
- Courier and delivery partners, to fulfill and ship your order
- Analytics and marketing providers, such as Google Analytics, Meta Pixel, and Google Ads
- Professional advisors and regulators, where required by law
- A buyer or successor, in the event of a business sale, merger, or reorganization

7. International Data Transfers

As we ship internationally, some of your information may be transferred to and processed in countries outside the UK or EU. Where this occurs, we take steps to ensure appropriate safeguards are in place, consistent with UK GDPR